Case Study: How Mercury Insurance Automated & Democratized Underwriting Decisions

Case Study: How Mercury Insurance Automated & Democratized Underwriting Decisions

Mercury Insurance, which prides itself on being a thoughtful underwriting company, needed to accelerate its digital decision-making process on policies. Rather than continue having hundreds of underwriters individually manage policies, Mercury wanted more automation in order to free up resources and speed up processing time—without sacrificing performance and profitability. They also needed a system that integrated with their Guidewire infrastructure, wouldn’t require a costly implementation, and could largely be managed and updated by underwriters who lacked IT backgrounds. Mercury chose the FICO Platform for this task—as well the foundation for future innovations—and they will share their journey in this presentation. If you’re responsible for your firm’s underwriting or digital strategy, you’ll want to join us for all of the insights from this case study, which will be provided by Kevin Bailey, Mercury’s Director of Underwriting and Innovation.

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