Federal Court Rules in Favor of Allstate in Privacy Case

A futuristic data display

A federal court judge has sided with Allstate in a case involving a website customer tracking service that recorded the health information customers entered into underwriting forms.

U.S. District Judge Jacqueline Scott Corley issued an order dismissing a suit filed by Conrad James against Allstate’s Allstate Insurance Company unit.

The judge gave James permission to file a new version of the complaint by Feb. 5.

Representatives for James, Allstate and Heap did not respond to requests for comments on the case.

What it means: The Allstate case is a part of an avalanche of suits that plaintiffs have filed in connection with consumer-facing companies’ use of systems that measure how people use the companies’ websites.

The ruling in the Allstate case may be a sign that, even in a case involving insurance companies and some of the sensitive health information used in medical underwriting, the plaintiffs may have a hard time prevailing.

The quote search: James used his mobile phone and a computer to search for an insurance quote on Allstate’s website in November and December 2022.

He entered his email address, age, height, weight, use of prescription drugs, and use of tobacco.

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