LI Agent telling us to switch to more aggressive investment fund?

Hi all,

Disclaimer: My dad doesn’t speak English very well and I am a young professional so I am not well versed in Life Insurance. We genuinely appreciate the help you can offer.

Situation: My dad has an LI policy which he pays monthly premiums to with a death benefit and the agent is saying the current fund his policy is vested in “is not yielding a high enough return to sustain the policy” and that we “may run into problems in the future” with higher premiums, fees, or policy cancellation. The agent wants us to switch funds to a more growth based/aggressive fund to yield a higher return to “sustain the policy” to age 100. He doesn’t give any metrics on why this fund is any better than current other than a 2% higher 5yr return. Our understanding is that my dad should be done paying premiums in the next few years but this guy is saying that won’t happen with the current rate of returns (from a fund the company chose).

Questions: Did we get screwed when we originally started the policy? What was the point in paying all these premiums to a LI policy and fund that the LI company chose just to have the policy dissipate? What are our options? What is the best course of action? I feel like there is more to this than agent is saying and I feel that the agent is being vague in descriptions and answering my questions.

Additional Info: The agent sent a document with a letterhead from Company A (our LI policy holder) but its a form titled “Agent of Record Change Request” with the agent listed as “new servicing (non-comisssionable agent) and the agents name, and says that the agent’s firm is Company B. Current account value is now less than the total premiums paid (we have not withdrawn or taken out anything)

Thank you again for your help.

Please let me know if you need more information to better help us out in this situation.