TD Bank Customers Report Missing Direct Deposits: 'Where Is Our Money?'

TD Bank Branch

TD Bank customers flocked to social media sites Wednesday to report missing direct deposits and other troubles.

Social media users reported that expected direct-deposit work paychecks and Social Security payments were missing from their accounts.

Monitoring site Downdetector had received 926 problem reports on TD by 10:26 a.m. Eastern time, with the number declining to 624 a half hour later. Online banking accounted for 65%, mobile banking 26% and fund transfers 9%, according to the site.

The bank, in replies to complaints, posted on X that it was “aware of an issue where account information may not be up to date.” A message on TD’s app said the bank was working on a fix.

“This is insane TD. It’s been since 5 this morning I’m heading to the airport on vacation and not only didn’t my deposit not come I can’t transfer the money I did have in the bank I’m praying you resolve this problem asap,” one Downdetector user posted.

“I can’t believe this! I didn’t get my social security!!! I can’t pay my bills!!! I am so upset!!!,” another reported.

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