Allianz appoints new Managing Director for Personal Lines

Allianz Holdings has today announced the appointment of Serge Raffard as the new personal managing director, following the recent news that Steve Treloar has decided to leave the business to pursue new opportunities. Serge will join at the beginning of July and report to Colm Holmes, chief executive of Allianz Holdings.

Serge Raffard has been with Allianz since 2018 and is currently the group strategy, marketing, distribution officer and prior to this he was group strategy officer. In his time at Allianz, he has successfully led the development and roll-out of the company strategy and pushed the Allianz brand to become the world’s number one insurer in Interbrand’s Best Global Brands Ranking. Prior to joining Allianz, he worked at a number of other companies including MetLife, McKinsey and JPMorgan.

Commenting on his appointment, Colm Holmes CEO of Allianz Holdings, said: “Serge is a fantastic addition to my leadership team and I have no doubt the expertise and experience he has brought to Allianz will aid our future success. His significant insight, knowledge and successful campaigns engaging with Allianz customers globally as well as in the UK will be an asset to us. Serge has also led both the digital marketing and behavioural economics teams for Allianz Group and is passionate about delivering an exceptional customer experience. His expertise means he’s in an excellent position to ensure we remain one of the best loved customer focused brands in the UK and maintain our position as a leading personal lines insurer.”

Serge Raffard added: “It’s a real privilege to be asked to lead this business and build on the success it has achieved over the many years. I’m extremely passionate about always doing what is right for our customers, having a trusted brand and ensuring we have empowered and motivated people. In the UK, we’re incredibly fortunate enough to have all three and I look forward to working with Colm and the rest of my new colleagues to ensure we continue to go from strength to strength.”