AXA deploys in-house GPT platform for staff

AXA deploys in-house GPT platform for staff | Insurance Business America

Technology

Internal service a response to risks associated with the use of open tools

Technology

By
Terry Gangcuangco

In response to risks associated with the use of open tools, AXA has developed its own generative artificial intelligence platform that AXA staff can securely access to generate, summarize, translate, and correct texts, images, and codes.

Called “AXA Secure GPT,” the new internal platform was developed by AXA’s in-house experts and was built on Microsoft’s Azure OpenAI Service. It will allow employees of the insurer to leverage the transformative technologies of generative AI and large language models without the fear of security breaches and data leaks.

Currently, the service is available to 1,000 colleagues within AXA group operations. The plan is to roll out AXA Secure GPT to all 140,000 AXA employees around the world in the coming months.

“As a responsible insurer, we are very proud to have developed a secured platform for our employees providing access to AI at large scale and leveraging innovative solutions to better serve our customers,” group chief operating officer Alexander Vollert said in a release. “AXA Secure GPT will soon be a tool for our day-to-day work.

“Use of open tools can lead to serious issues, including data leaks, security breaches, and loss of intellectual property. AXA has once again demonstrated its ability to innovate fast, leveraging our cloud-based infrastructure. By doing so, AXA is becoming one of the first global insurers to develop such a platform at scale while managing potential risks.”

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