AXA XL has announced (6 September 2023) that Manuel Meier has been appointed as Chief Client Officer (CCO), AXA XL.
In this newly created role on the AXA XL Leadership team, Mr. Meier will report to CEO Scott Gunter, and will represent the voice of AXA XL’s clients, further enhancing client experience and engagement. In doing so, he will work with strategic partners in the market and across AXA XL’s Business Units to foster long-term partnerships and leverage AXA XL’s technical expertise to create data-driven innovative solutions.
Mr. Meier will also have oversight of the Digital Commercial Platform (DCP) – a strategic initiative designed to enhance AXA’s value proposition, with a focus on protection and prevention services – while also working closely with AXA XL’s Risk Consulting solutions team.
Mr. Gunter commented: “Today, our clients look to us to provide more than traditional risk transfer – they are seeking a partner to provide the insights and services that will help them to navigate emerging and evolving risks.
“Through our established risk engineering expertise and the newly formed DCP, we can combine our risk and prevention knowledge with tech and data capabilities, keeping the client at the heart of our business by creating a truly global, collaborative offering.
“Manuel has a wealth of industry experience gained from client-facing roles which makes him a great fit for this position. I am excited to see this new role develop and to hear client feedback.”
Mr. Meier has over 20 years’ experience in the global insurance industry. Most recently, he served as Chief Transformation Officer, AXA XL, and prior, as Country Manager for AXA XL in Switzerland. He began his career as a broker, later holding various leadership roles at Zurich Insurance across Europe and the US.
Authored by AXA XL