Insurance Industry Layoffs: What’s Next for Insurance Agents?

How can insurance agents scale up their business?  

If you’re an insurance agent laid off recently due to significant layoffs in the insurance industry, it can be hard to know your next steps. Despite these challenges that come with mass layoffs in the insurance industry, there are solutions for agents who want to stay ahead of the curve and continue providing quality customer service.  

Become an independent insurance agent

One way insurance agents can continue providing quality services is to become independent agents. This allows them to remain flexible and explore different options tailored to their customers’ needs. Becoming an independent insurance agent also gives them more control over their career and the ability to set their rates.  

Insurance marketing

Insurance agents must stay ahead of the competition. Agents should focus on developing marketing strategies to attract new customers and maintain a high retention rate. Utilizing the latest technology and trends can help agents stay competitive and reach more customers.  

Customer service

With fewer resources, customer service needs to be the top priority. Agents must focus on providing an exceptional customer experience to maintain their existing client base and gain new ones. Insurance agents can use platforms like Agency Height to automate repeatable workflows and offer personalized experiences for customers.  


Insurance agents must stay up to date with industry changes and regulations. They should take advantage of online learning platforms to keep up with the latest trends and technologies. This will help ensure they are compliant and informed and can continue providing quality service to their customers.  

Offer virtual services

Platforms like Agency Height allow insurance agents to connect with customers virtually. Agents should also utilize live chat or video conferencing platforms to connect with customers. This will enable them to provide a convenient and personalized service without needing an in-person visit.   

Leverage online platforms

Utilizing online platforms such as social media or blogs is an excellent way for agents to increase their visibility and reach more potential customers. Additionally, getting listed on insurance directories is just as beneficial as it helps customers near you reach out to you. Agents should ensure they are taking advantage of all these digital outlets to stay competitive and continue providing quality services despite the effects of mass layoffs in the insurance industry.  

At Agency Height, we understand the struggles of mass layoffs in the insurance industry. We have made it our mission to provide support and resources for agents who may have been affected by these layoffs and get them back on their feet.  

We understand how difficult job searching can be after a layoff. Agency Height is committed to helping you return to successful employment as quickly as possible. With our extensive network of industry contacts and expertise, we are confident that you will be able to find the right customers in no time.  

Don’t let a layoff stand in your way. Contact us today and begin your journey toward a new career with Agency Height!