Top insurance employer stresses importance of diversity and inclusion

Top insurance employer stresses importance of diversity and inclusion


Workplace diversity and inclusion (D&I) has been hailed as an overall positive for business, as it improves employee well-being and engagement, as well as allows various voices to be heard and factored into the company’s decisions, further reducing blind spots.

D&I strategies are a core focus of Insurance Business New Zealand’s 2021 Top Insurance Employers when considering people and culture. Most of the winners highlighted strong male-to-female ratios across both general and leadership roles, and all companies affirmed their dedication to hiring from across all backgrounds and walks of life.

Read more: Why insurance needs to focus on ethnic and cultural diversity

Gallagher Bassett (GB) said it has a vibrant D&I calendar that includes training initiatives and events happening throughout the year to support LGBTQ+ communities and ethnic minorities.

“At GB, we recognise the importance of having a culturally diverse and inclusive workforce,” said Gabrielle Cook, national people and culture manager at Gallagher Bassett. “We believe that understanding and responding to our clients’ needs is best accomplished when our people reflect the diversity of our clients, and that their backgrounds, perspectives and life experiences are valued. We strive to create a supportive and inclusive workplace that harnesses the unique perspectives, talents and experiences of our people.”

The company celebrates several D&I events throughout the year, including Harmony Day, Pride Month and Transgender Day of Visibility.

“Our approach to diversity and inclusion is underpinned by specific processes, policies and practices, which are aimed to give all people at GB the greatest potential to thrive and are championed by a dedicated committee,” said Craig Furness, Gallagher Bassett CEO. “We engage our staff to share their stories through profiles, panels and their collaboration in developing resources for their colleagues.”

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The definition of what makes a good workplace has shifted dramatically since the pandemic began in 2020. However, the submissions from IBNZ’s 2021 Top Insurance Employers prove that the insurance industry in New Zealand has risen to the challenge and is committed to fostering a strong, diverse and supportive environment for its workforce.